Shipping policy

We use the most reliable courier services in India and DHL Express for our international customers. To ensure a seamless delivery, please provide your full address with pin-code and both a primary and alternate contact number.

Dispatch: Orders are dispatched on the same day the order is placed.
Domestic Delivery: Typically takes 2–7 working days.
International Delivery: Transit times vary by country and will be estimated at checkout.

Shipping Costs

Within India: We offer FREE shipping on all domestic orders. Prices are inclusive of GST.
Reverse Shipping: For any returns or exchanges, the customer has to request an exchange and our delivery partner will collect the product at your doorstep
International: Shipping charges are calculated based on the destination country.

Note: For international orders, any Customs duties or VAT imposed by the destination country must be borne by the buyer.

Special Requests & Transit

If you require a product to be delivered by a specific date or have special handling requirements, please call us at our customer care number immediately after placing your order. We will do our best to accommodate your request.

Please note: While we strive for speed, we cannot be held accountable for unforeseen delays such as weather conditions, pandemics, or carrier-related travel delays.

Contact Us

For any questions regarding your shipment or to make a special request, please reach out:

Customer Care: 9342936446

Email: helpdesk@sriganapathysilks.com